Telemarketers Wanted

Phoenix, AZ 85040

Full-time

Arizona’s fastest growing HVAC Company is seeking a highly qualified, motivated, highly energetic professional, goal-oriented Telemarketer with a “can-do” attitude to assist in increasing our sales and service customer base in a casual, high-paced, yet professional work environment.

Summary of Position:

The telemarketer is an individual who reaches out and secures new customers for our HVAC service technicians. Our telemarketers are the first in line to deliver excellent customer service and value to residential and commercial customers. Tasks in this role will include conducting outbound calls (cold calls as well as contacting current customers), maintaining customer contact records, and most importantly, securing appointments for our professional HVAC technicians. If you are DEPENDABLE, bright, and detail oriented with a professional demeanor, you may be the individual we are looking for.

Responsibilities:

  • Be able to work in a team oriented environment and consistently produce on a daily basis
  • Superior verbal, phone, and written communication skills
  • Strong interpersonal skills
  • Meet aggressive yet realistic weekly, monthly, and yearly sales growth benchmarks
  • Adaptable and quick-thinking
  • Ability to multi-task and continually prioritize tasks to be completed throughout the day
  • Ability to follow verbal and written instructions with minimal or no supervision

Requirements:

  • Adaptable, and quick-thinking
  • Strong interpersonal skills
  • Basic math skills and computer literacy, proficient in MS Office Suite & contact management programs (ACT! & Quick Books)
  • Strong attention to detail, strong follow-up skills, highly organized, & possess a POSITIVE TEAM mentality
  • Basic clerical skills including typing 25+ wpm & with excellent time management and multi-tasking skills
  • Communicate effectively and professionally both verbally and in writing
  • Strong customer service and interpersonal skills are a must
  • Prompt and regular attendance; availability to work evenings and weekends as needed
  • Possess a high level of professionalism

Please reply to this posting with a copy of your resume. Thank you.

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